Who we are
At Acuity Health Australia, we redefine people risk services with innovative solutions that protect people and ensure fair outcomes.
We partner with insurers, risk leaders and legal teams to provide clarity and medical insights across all injury schemes and claim types.
Our model brings together experienced experts, and a carefully selected panel of inquisitive medical professionals. Together, we provide evidence-based insights that go beyond static assessing and reporting – helping organisations understand causation, capacity, prognosis and risk – without complexity or delay. This simplified process removes barriers, enabling confident decision-making and accelerated resolutions.
What sets us apart is our collaborative, forward-thinking approach. We are not a traditional medico-legal provider – we are a strategic partner committed to supporting our clients to achieve better outcomes for everyone.
Our purpose
We bring better ways to help organisations protect people and achieve fair outcomes.
Our values
Inclusion
We value diverse perspectives and create an environment where everyone feels respected, heard, and empowered to contribute.
Integrity
We act with honesty and accountability in every decision, building trust through transparency and ethical practice.
Curiosity
We ask questions, seek deeper understanding, and never stop learning – because insight starts with exploration.
Collaboration
We work together – within our team, across the MedHealth group, and with our clients – to achieve better outcomes for people and organisations.
Care
We put people first. Empathy and respect guide our actions, because every decision impacts lives.
Our partners
Acuity Health Australia provides tailored injury and claims decision support across all schemes and injury types. Our collaborative and multidisciplinary approach ensures each case receives the attention it deserves.
As part of MedHealth, our team of experienced medical professionals is backed by direct access to 900+ independent medical experts across Australia, along with a global network of 29,000 experts. We further enhance our services through our partners in technology and business services, including Unified Healthcare Group (UHG) and medEbridge.